Dear Sir or Madam,

The protection of your personal data is important to us. These privacy notices inform you about your rights and claims under the General Data Protection Regulation (GDPR).

1. Data Controller

Erste Hausverwaltung GmbH
Friesenplatz 16
50672 Cologne
Email: info@erste-hausverwaltung.de
Hereinafter referred to as the Controller.

2. Data Protection Officer

Guido Petermann
Oberbilker Allee 203
40227 Düsseldorf
Phone: +49 211 72139550
Email: datenschutz@planitas.de

3. Purpose of Data Processing

The Controller stores your personal data in the context of your inquiry, necessary pre-contractual measures, or the fulfillment of a contract. The data collected is essential for appropriate management and support.
The legal basis is derived from Article 6(1)(a) (consent), (b) (contract and pre-contractual measures), (c) (legal obligation), and (f) (legitimate interest) of the GDPR.

4. Recipients of Your Data

Your personal data will only be transferred to third parties if it is legally required, you have given your consent, it is necessary for contractual or pre-contractual measures, or we can demonstrate a legitimate interest.

5. Data Retention Period

The Controller retains your personal data only for the necessary period, which is typically determined by legal provisions.
Erste Hausverwaltung GmbH
Friesenplatz 16, 50672 Cologne
Represented by the Managing Directors: Justus Mentzel and Marcel Tamm
Email: info@erste-hausverwaltung.de
Website: erste-hausverwaltung.de
Registry: Cologne District Court, HRB 106657

6. Your Rights

Under the GDPR, you are entitled to the following rights:

Access (Article 15 GDPR):
You have the right to request confirmation of whether your personal data is being processed. If so, you can access the data and relevant processing details.
Rectification (Article 16 GDPR):
You have the right to request correction or completion of inaccurate or incomplete personal data.
Erasure (Article 17 GDPR):
You can request the deletion of your data, for example, if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
Restriction of Processing (Article 18 GDPR):
In certain cases, you can request a restriction of data processing.
Data Portability (Article 20 GDPR):
Under certain conditions, you are entitled to receive your personal data in a commonly used, machine-readable format or to have it transferred to another controller.
Complaint (Article 77 GDPR):
You have the right to file a complaint with the competent supervisory authority:
North Rhine-Westphalia Commissioner for Data Protection and Freedom of Information
P.O. Box 20 04 44, 40102 Düsseldorf
Phone: +49 211 38424 0
Fax: +49 211 38424 10
Email: poststelle@ldi.nrw.de
Withdrawal of Consent (Article 7(3) GDPR):
You have the right to withdraw your consent at any time with effect for the future. Please send your withdrawal to your contact person or via email to info@erste-hausverwaltung.de.
Objection (Article 21 GDPR):
You can object to the future processing of your data at any time. Please address your objection to your contact person or send it to info@erste-hausverwaltung.de.

7. Legitimate Interest

As part of a legitimate interest assessment under Article 6(1)(f) GDPR, we process your data where necessary to protect our or third parties’ legitimate interests. Examples include enforcing house rules, ensuring building and facility security, or asserting legal claims.

8. Third Countries

Your data will not be transferred to third countries.

9. Questions and Suggestions

For any questions or suggestions, please contact your designated contact person or email us directly at info@erste-hausverwaltung.de.

Erste Hausverwaltung GmbH
Friesenplatz 16, 50672 Cologne
Represented by the Managing Directors: Justus Mentzel and Marcel Tamm
Email: info@erste-hausverwaltung.de
Website: erste-hausverwaltung.de
Registry: Cologne District Court, HRB 106657

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